Privacy Policy

1. Who We Are

This Privacy Policy explains how CzechIN processes personal data when you visit our website, create or use a customer account, contact us, purchase digital content or otherwise use our services.

Controller: [LEGAL COMPANY NAME], operating under the CzechIN brand.
Registered address: Nové sady 988/2, 602 00 Brno-Brno-střed, Czechia.
Email: office@czechin.info
Telephone: +420 728 092 521

2. Personal Data We May Process

• Name and contact details such as email address and telephone number.
• Account credentials and information required to maintain your customer account.
• Order, invoice, transaction and purchased-product information.
• Customer communications and support requests.
• Access or download records where necessary for security and service administration.
• Technical information such as IP address, browser, device and security logs where collected.
• Cookie and similar technology information in accordance with our Cookie Policy.

3. Why We Use Personal Data

• To create and manage customer accounts.
• To process purchases and provide paid digital content.
• To authenticate users and protect customer accounts.
• To provide customer support.
• To maintain accounting and transaction records where legally required.
• To prevent fraud, abuse and unauthorised access or redistribution.
• To maintain and improve the website.
• To comply with legal obligations.
• To send marketing communications where we have an appropriate legal basis.

4. Legal Bases

Depending on the circumstances, processing may be based on performance of a contract, compliance with a legal obligation, legitimate interests, or consent. Where consent is used, you may withdraw it as permitted by applicable law.

5. Payments

Payment information may be processed by the payment service provider selected for the website. CzechIN should not store full card numbers or security codes unless a compliant payment architecture specifically requires it.

6. Data Sharing

We may share personal data with service providers who help operate hosting, payment processing, email delivery, security, analytics, accounting or customer support. We may also disclose information where required by law.

7. Retention

We retain personal data only for as long as reasonably necessary for the relevant purpose, including account administration, contractual records, accounting, legal claims, security and legal obligations.

8. Your Rights

Subject to applicable law, you may have rights to access, rectify, erase, restrict processing, object to certain processing, request data portability and withdraw consent where consent is the legal basis.

You may contact us using the details above. You may also have the right to lodge a complaint with the Office for Personal Data Protection (ÚOOÚ) in the Czech Republic.

9. Account Security

Customers must keep login credentials confidential. We use reasonable technical and organisational measures to protect personal data, but no internet system can be guaranteed to be completely secure.

10. Changes

We may update this Privacy Policy when our processing activities, services or legal obligations change. The latest version will be published on this page with its update date.